The past year has brought a change in lifestyle as we know it. Covid-19 forced people to stay in homes to take care of themselves and their loved ones. Working from home is no longer a privilege, it is something that was necessary and is here to stay.
The world of consumption has also undergone or can be said to be undergoing change. Shops remained closed for months, it was impossible to go out and enjoy cafes, restaurants and shops. Purchasing products has moved to online shopping.
This situation did not pass over the world of fashion and jewelry. In the last year we have seen a change in the way people purchase clothing and jewelry. The jump that had to be made in reality was made.
Buying luxury jewelry online without seeing or feeling the item raises objections and concerns and this is perfectly understandable. Questions that arise in all of us are about the quality of the product, the reputation of the seller, and the payment.
Here are 6 important points to pay attention to in order to feel safe when purchasing jewelry online.
Brand Reputation
Who is the company behind the brand? Is this a registered company? Does the company have physical offices. Is it possible to contact the company through regular channels on the website? Email, phone, address
Customer Reviews
Check the recommendations on the company. To find out, go to Google and write down the company name.
Payments
Does the company offer a number of payment options, such as credit cards, PayPal, etc. Keep in mind that companies that want to sell online go through a comprehensive screening process to get approval to clear credit cards, which means the credit card companies do the work for you.
Refunds
Does the company offer a product refund option? A self-respecting company will offer the option of a product refund. Does the company have a return policy and what exactly is written in it.
Authentication
Do the products come with a gemological certificate? An international gemological certificate will give you the ability to know that your item is authentic.
Shipment
Is the shipment of the product with a reliable company such as FedEx or DHL? Is the delivery secure and arrives at the customer's door with delivery confirmation?
I hope these points will help you feel safe when you decide to purchase. We at Lilo Jewelry do our best to make our customers feel safe buying from us. We give our customers the opportunity to contact us in several channels before purchasing, to ask all the questions that arise in order to make the purchase easy and safe.
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